Sales Manager (SaaS, HoReCa) (m/f)

Opis posla

        Key Responsibilities:

1. Lead Management 
- Timely processing and qualification of all incoming leads. 
- Conducting initial consultations and identifying client needs. 
- Updating lead status accurately in the CRM system. 

2. Client Calls and Meetings 
- Delivering product demos (SaaS / IT / restaurant solutions). 
- Conducting online and in-person meetings and presentations. 
- Handling objections and leading clients to a decision. 

3. CRM Management 
- Complete and timely logging of all data in CRM. 
- Recording all activities: calls, notes, tasks, follow-ups. 
- Managing the sales pipeline according to internal processes. 

4. Preparing Commercial Proposals 
- Creating tailored commercial offers for clients. 
- Sending proposals, tracking decisions, following up on deadlines. 
- Working with pricing and packages. 

5. Cross-Department Collaboration 
- Constant communication with Project/Account Managers. 
- Working closely with the Technical Support Team. 
- Providing accurate handover details for new clients. 

6. Continuous Learning 
- Participating in regular internal training sessions. 
- Studying product updates, competitive landscape, and market trends. 
- Actively improving sales skills. 

7. Reporting 
- Preparing weekly and monthly reports according to internal standards. 
- Analyzing the sales funnel and forecasting results. 

8. Compliance with the Sales Playbook 
- Strict adherence to sales processes provided during onboarding. 
- Achieving KPIs and following operational standards. 

9. Participation in Events 
- Attending trade shows, seminars, webinars, and industry events. 
- Supporting event preparation and onsite activity. 

10. Support in Marketing & Sales Materials 
-  Assisting in the creation of new client presentations. 
-  Providing feedback to marketing on lead quality and client needs.

Uvjeti:
Mandatory: 
- 2-3 years of B2B sales experience (preferably software/SaaS/HoReCa). 
- Fluent Croatian (Cl -C2). 
- Good command of English. 
- Experience working with CRM systems (HubSpot / Zoho / Pipedrive / similar). 
- Strong presentation and communication skills. 
- Experience conducting online and offline client meetings. 

Preferred: 
- Experience in the restaurant industry or IT product sales. 
- Understanding of the Croatian HoReCa market. 
- Basic skills in creating presentations (Google Slides / PowerPoint). 
- Ability to analyze data and prepare structured reports. 

Soft Skills 
- High level of responsibility. 
- Strong organizational and detail-oriented mindset. 
- Excellent communication and relationship-building skills. 
- Self-discipline and ability to follow internal processes. 
- Willingness to learn and grow continuously. 
- Customer-focused approach.

Benefiti:
Working Conditions:
- Full-time schedule and competitive salary
- International environment and dynamic work atmosphere. 
- Opportunities for professional growth. 
- Access to ongoing training and product development knowledge.
- Working with a modern tech product for the restaurant industry.  
- Bonus system based on performance (KPIs + commission).

Please send your CV in English.
    

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