Recepcionar / Receptionist (m/ž)

Opis posla

        Scardona Park Luxury Accomodation traži visoko motivirane osobe spremne za rad u dinamičnoj atmosferi hotelijerstva. Nudimo Vam mogućnost zapošljavanja na radnom mjestu:

Recepcionar (m/ž) na recepciji u Scardona Park Luxury Accomodation.

Opis posla:
- zaprimanje i unos rezervacija te poslovi prijema, prijave i odjave gostiju
- izrada rezervacija i prodaja smještajnih kapaciteta "walk in“ gostima
- naplata usluga smještaja te prodaja izleta i dodatnih usluga
- odgovaranje na upite gostima (putem emaila, telefona,booking sustava)
- pružanje informacija o uslugama i sadržaju hotela i destinacije
- rješavanje jednostavnih prigovora gostiju
- unos i ažurno vođenje podataka o gostima u hotelskom sustavu
- suradnja s ostalim odjelima hotela u cilju zadovoljstva i ispunjavanja zahtjeva gostiju
- rad u skladu s propisanim radnim uputama
- ostali poslovi prema uputama voditelja recepcije

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Scardona Park Luxury Accomodation is looking for highly motivated people ready to work in the dynamic atmosphere of the hotel industry. We offer you the possibility of employment at the workplace:

Work at the reception in Scardona Park Luxury Accommodation.

Job description:
- Receipt and entry of reservations as well as reception, check-in and check-out of guests
- Making reservations and selling accommodation capacities to walk-in guests
- Billing for accommodation services and sale of excursions and additional services
- Answering guest inquiries (via email, phone, booking system)
- Providing information about the services and content of the hotel and the destination
- Solving simple guest complaints
- Entry and up-to-date management of guest data in the hotel system
- Cooperation with other departments of the hotel in order to satisfy and fulfill guests' requests
- Work in accordance with prescribed work instructions
- Other tasks according to the instructions of the reception manager

Uvjeti:
- radno iskustvo na poslovima recepcije u hotelima (4 zvjezdice i na više; minimalni zahtjev)
- poznavanje engleskog jezika (minimalni zahtjev)
- obrazovanje hotelijersko-turističkog smjera (poželjni zahtjev)
- poznavanje rada na računalu (Excel, Word, Synesis)
- vozačka dozvola za B kategoriju vozila (poželjno)
- pedantnost, sistematičnost i sklonost timskom radu
- visoka razina odgovornosti u obavljanju radnih zadataka

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Conditions:
- Work experience in reception jobs in hotels (4 stars and above; minimum requirement)
- Knowledge of the English language (minimum requirement)
- Education in hotel management and tourism (preferred requirement)
- Computer skills (excel, word, synesis)
- Driver's license for B vehicle category (preferred requirement)
- Meticulousness, systematicity and tendency to work in a team
- High level of responsibility in performing work tasks

Benefiti:
- dopunsko zdravstveno osiguranje
- osigurano parkirno mjesto
- mogućnosti napredovanja
- mogućnost cjelogodišnjeg zaposlenja
- rad u smjenama
- radnu uniformu

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What we offer:
- Supplementary health insurance
- Secured parking space
- Advancement opportunities
- The possibility of year-round employment
- Work in shifts
- Work uniform
    

Kako se prijaviti

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