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Teleperformance B-H d.o.o. · N/A

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Pricing Manager - Commercial Architect

Prijavi se do 24.11.2026.

Opis posla

        Pricing Manager - Commercial Architect 

Shape the Future with TP 

Welcome to TP, a global leader in AI-powered digital business services where technology meets human empathy. Generating over €10 billion in annual revenue and backed by a global team of nearly 500,000 passionate experts, we partner with the world’s most iconic brands across nearly 100 countries in over 300 languages.

By combining advanced artificial intelligence, proprietary technology, and high-touch human care, we redefine digital customer experience, process automation, and enterprise solutions.

As a certified Great Place to Work® across almost 100 countries, our foundation is built on an inclusive culture and a genuine sense of belonging. Whether you are driving digital transformation, elevating client success, or building cutting-edge solutions, your talent is the key to unlocking what’s next.

Why This Role Matters

For pricing and commercial professionals, this is a unique opportunity to shape the economics of TP's largest and most strategic deals. You will design innovative, outcome-based commercial models, partner with senior sales and solution leaders, and help TP win profitable, sustainable growth across EMEA.

We foster a collaborative, high-performance culture built on diversity, equity and inclusion, where your expertise turns insight into impact.

As Commercial/Pricing Architect, you will design the commercial side of TP's complex bids across EMEA. Working with Solution Architects, Bid Managers, Sales, Finance and Operations, you will turn solution designs into accurate cost models and competitive pricing.

Your goal is to help win deals while protecting margins and managing risk.

How You Will Make an Impact

• Your numbers directly shape which deals TP wins.

• Work on large, multi-year contracts with international clients.

• Use AI and automation to make pricing faster and smarter.

• Work remotely across the EMEA region.

What You Will Do

• Build cost models for complex, multi-year transformation bids, covering labour, technology, facilities, transition and ongoing operations.

• Run sensitivity, break-even and scenario analyses to inform pricing strategy and risk.

• Shape pricing strategies with Solution Architects, Bid Managers and Sales, using market benchmarks and competitive insight.

• Design commercial structures such as outcome-based, gain-share and tiered pricing, along with rate cards and contract terms.

• Write clear pricing narratives and TCO analyses for clients.

• Manage internal pricing approvals based on margin, risk and deal size.

• Build pricing templates and tools.

• Train Sales and Pre-Sales teams on pricing methodologies and tools.

What You Bring to the Team

• 4+ years of experience in pricing, costing, financial modelling or commercial analysis in BPO, technology services, consulting or a similar industry.

• Proven experience pricing complex, multi-year service contracts.

• Strong understanding of BPO/CX cost structures.

• Expert Excel and financial modelling skills.

• Solid understanding of P&L, margin, cash flow and ROI.

• Ability to explain complex financial concepts to non-financial audiences.

• Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics or a related field, or equivalent experience.

• Ability to work accurately under tight deadlines.

• Preferred certifications: CFA, CMA, Financial Modelling or Professional Pricing Society certification.

• Experience with pricing optimisation tools and AI-powered automation.

Interested?

Please apply using the link below with your updated CV and cover letter in English (PDF format).

Application deadline: 24.11.2026. at 00:00

Application link: https://short.sg/j/68645383

Incomplete applications will unfortunately not be considered.

Teleperformance actively promotes equal opportunity for all employees. Women will be given preference in cases of equal suitability, qualification and professional performance, provided there are no overriding reasons relating to another candidate.

The same applies in particular to applications from individuals with severe disabilities and those with equivalent status. We therefore strongly welcome all applications regardless of disability, cultural or social background, age, religion, worldview or sexual identity.
    

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