German-Speaking Customer Service Representative (m/f)

Opis posla

        Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
- Work for online travel marketplace helping customers discover and book unique travel experiences worldwide; 
- Deliver excellent customer service by responding promptly and accurately to travel inquiries, booking requests, changes, cancellations, and managing all necessary tasks via phone, email, or chat; 
- Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;
- Work in assigned shifts covering 24/7 operations, with your schedule provided in advance so you can plan accordingly;
- Begin your role on June 23rd

Uvjeti:
- Excellent command of German (B2/C1) and strong English communication skills; 
- Outstanding communication skills - you’re empathetic, patient, and clear; 
- Comfortable using computers and technology to connect with customers worldwide; 
- Flexibility to work in rotating shifts - our service runs 24/7 to meet travelers’ needs; 
- A positive attitude and sincere dedication to making travel easier and more enjoyable for others.

Benefiti:
- Inclusive environment that makes you feel supported, encouraged, and welcome from day one
- Remote within Croatia – start with 1st day in the Zagreb office, then enjoy working from home in your most comfortable space
- Permanent employment contract because – we invest in long-term relationships
- Shift-based work (24/7 schedule) – including weekends, nights, and public holidays 
- 700€ Welcome Bonus – paid in two instalments (third and sixth salary)
- Gross Monthly Salary: 1.126,29€ with additional pay for night shifts, Sundays, and holidays
- Home Office & Wellbeing Allowance: 99,54€ net / month
- Performance Bonus: up to 10% extra per month
- Opportunity to earn up to 10% extra monthly bonuses - your hard work deserves recognition
- 20% discount on our travel platform’s services for you, your friends, and family - the best way to get to know our products and offer authentic advice
    

Kako se prijaviti

Pošaljite vaš životopis do 29.6.2026. koristeći kontakt opisan u oglasu ili koristite eksterni link.