French-Speaking Customer Service Representative (m/f)

Opis posla

        Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
- Work for online travel marketplace helping customers discover and book unique travel experiences worldwide
- Deliver excellent customer service by responding promptly and accurately to travel inquiries, booking requests, changes, cancellations, and managing all necessary tasks via phone, email, or chat
- Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues
- Work in assigned shifts covering 24/7 operations, with your schedule provided in advance so you can plan accordingly

Uvjeti:
- Excellent command of French (B2/C1) and strong English communication skills 
- Outstanding communication skills - you’re empathetic, patient, and clear 
- Comfortable using computers and technology to connect with customers worldwide 
- Flexibility to work in rotating shifts - our service runs 24/7 to meet travelers’ needs 
- A positive attitude and sincere dedication to making travel easier and more enjoyable for others

In order to work from home, you will need to have:
- Stable internet connection of at least 10 Mbps or higher.

Benefiti:
- Inclusive environment that makes you feel supported, encouraged, and welcome from day one
- Permanent employment contract because – we invest in long-term relationships
- Fully remote within Croatia – work from the comfort of your home
- Shift-based work (24/7 schedule) – including weekends, nights, and public holidays 
- €700 Welcome Bonus – paid in two instalments (first and third salary)
- Gross Monthly Salary: €1,126.29, with additional pay for night shifts, Sundays, and holidays
- Home Office & Wellbeing Allowance: €99.54 net / month
- Performance Bonus: up to 10% extra per month
- 20% discount on our travel platform’s services for you, your friends, and family
    

Kako se prijaviti

Pošaljite vaš životopis do 12.4.2026. koristeći kontakt opisan u oglasu ili koristite eksterni link.