Application analyst I, Planning Analytics (m/f)

Opis posla

        - Support IBM Planning Analytics applications and related planning and reporting processes.
- Assist with the administration and maintenance of Planning Analytics Local environments, helping ensure platform stability, availability, and usability.
- Support Planning Analytics Workspace and Planning Analytics for Excel, including installation, configuration, troubleshooting, connectivity issues, and user support.
- Help monitor, prioritize, triage, and resolve application incidents, service requests, and user-reported issues.
- Assist with software upgrades, patching, deployments, environment refreshes, release validation, and production support activities.
- Collaborate with senior Planning Analytics administrators and developers to learn platform administration, troubleshooting, and development best practices.
- Support documentation, knowledge articles, operational procedures, and user guidance materials.
- Work with infrastructure, database, application, and integration teams to support platform reliability and issue resolution.

Uvjeti:
- Bachelor’s or master’s degree in Information Technology, Computer Science, Business Informatics, Engineering, Data Analytics, Mathematics, Economics, or a similar technical field.
- Strong analytical, troubleshooting, and problem-solving skills.
- Basic understanding of databases, SQL, reporting tools, application support, or enterprise systems.
- Interest in learning IBM Planning Analytics, TM1, Planning Analytics Workspace, and Planning Analytics for Excel.
- Good communication skills and a customer-focused mindset when supporting business users.
- Ability to work independently while collaborating with colleagues across technical and business teams.
- Willingness to learn, ask questions, document solutions, and continuously improve support processes.

Benefiti:
- A full-time role in an international Digital Enablement and Applied Intelligence.
- Structured learning and mentoring from experienced Planning Analytics professionals.
- Opportunity to develop skills in enterprise planning platforms, analytics support, application administration, and solution development.
- Hybrid working model combining office and remote work.
- Collaboration with business and technical teams across a global organization.
- An environment focused on continuous improvement, knowledge sharing, and professional development.
    

Kako se prijaviti

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