Animation Manager (m/f)

Opis posla

        Strategic & Concept Development
- Develop, implement, and continuously enhance the hotel’s animation and entertainment strategy in alignment with Falkensteiner brand standards.
- Position Diadora as the flagship family animation hotel within the group through innovative, high-quality programming.
- Design seasonal, weekly, and daily activity schedules for children, teens, and families.
- Develop and expand themed academies (sports, creative, educational, adventure-based programs).
- Introduce new trends and concepts in family hospitality and experiential entertainment.

Operational Management
- Oversee the daily operations of:{OPERATIONS}

- Ensure safety, hygiene, and compliance with all child protection standards.
- Coordinate animation programs with other hotel departments (Front Office, F&B, Marketing, Sales, HR).
- Coordinate evening programs and weekly shows

Team Leadership
- Recruit, train, and manage the animation team.
- Create duty schedules and manage staff planning.
- Provide leadership, motivation, and performance evaluation.
- Foster a positive, energetic, and professional team culture.

Guest Experience & Quality Assurance
- Ensure exceptional guest satisfaction and personalized family experiences.
- Actively interact with guests and children, maintaining a visible presence.
- Handle guest feedback and continuously improve service quality.
- Monitor KPIs related to participation, guest satisfaction, and program performance.

Budget & Administration
- Prepare and manage the annual animation budget.
- Control costs while maintaining premium quality standards.
- Manage external partners and suppliers for special programs and academies.

Uvjeti:
- Minimum 3–5 years of experience in hotel animation, family entertainment, or leisure management.
- Proven leadership experience in managing teams.
- Strong organizational and project management skills.
- Creativity and passion for working with families and children.
- Excellent communication skills in English (German is a strong advantage).
- Ability to work in a dynamic, international, and guest-oriented environment.
- Knowledge of safety and childcare standards is an advantage.

Benefiti:
- Opportunity to lead the animation concept of the flagship family hotel within Falkensteiner
- Creative freedom in developing innovative family entertainment programs.
- Dynamic and international work environment.
- Professional development within a renowned hospitality group.
- Competitive salary package
    

Kako se prijaviti

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